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September 7, 1999
Alderman s Saw Shop, Inc.
P. O.Box 1205
Warsaw, VA 22572
Dear Gary:
Southside Chips, Inc. has been one of your customers now for almost one year and we want to
express our thanks to you and your employees for the professional service that we have received.
The service from Alderman s has been consistent, even with special deliveries made when
circumstances at our mill necessitated it. Your company has performed beyond any expectations we
had in the beginning and has made that performance a regular part of your business with us.
We also had had an ongoing problem with chipping hardwood that had baffled two previous knife
suppliers. When we asked your staff to look into this problem, we received a quick remedy that has
enabled us to chip hardwood with much greater success. We are very grateful to Alerman s and would
be glad to recommend your services at any time.
Sincerely,
Forrest A. Puffenbarger, Pres.
Southside Chips, Inc.
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December 8, 1999
Ronald & Gary Alderman
Aldermans Saw Shop, Inc.
2008 Richmond HilL Road
P.O. Box 1205
Warsaw, Va. 22572
Dear Ronald and Gary
Way to often in life the good things go unnoticed, unsaid and unappreciated. So here at the
holidays I thought it would be a good time to drop you a line. I just wanted to let you know how
much we appreciate the outstanding service you and your employees have been supplying us with over
the past years. It makes my job easier to know that I have a saw shop standing behind me that's
willing to jump through hoops and do what ever it takes to keep my production crews running. I feel
that your company is one of the most professionally run and customer service minded companies I
deal with today.
It shows up all the way through your company, from talking to Carolyn on the phone when I first
call in. To your fairness and willingness to work with me in all ways. To the saw filers taking
pride in their work so I receive few, to no miss filed blades, on to the delivery people which are
prompt and courteous . In my opinion you have a class A operation on your hands.
Please pass our appreciation's on to all your employees. Hope you, all your employees and their
families have a Merry Christmas and a Happy New Year. Sincerely,
Donnie R. Morris
Vice President of Production
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| Alderman's Saw Shop, PO Box 1205, Warsaw, VA 22572 804-333-4895 info@aldermanssawshop.com
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